DB
Duvan B
1 reviews | Active since Jun 2023
09 Jun 2023, 09:42
Clientele money deduction
Money has been deducted by vlientele from my account. I am a student and can't pay it every month i have tried phoning the cancellation department a few weeks ago however, i am still waiting for them to call me back within a so called 24 hours. The money has been taken without my permission.
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Replies (2)
Clientele Life's replyOfficial
09 Jun 2023, 11:51Dear Duvan B
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply09 Jun 2023, 11:51
Official
Dear Duvan B
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's replyOfficial
23 Jun 2023, 10:53Dear Duvan B
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our discussion, I have confirmed that our services consultant has been in contact with you on even day and also processed your cancelation request.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life Insurance
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our discussion, I have confirmed that our services consultant has been in contact with you on even day and also processed your cancelation request.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life Insurance
Best regards,
Clientele Life's reply23 Jun 2023, 10:53
Official
Dear Duvan B
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our discussion, I have confirmed that our services consultant has been in contact with you on even day and also processed your cancelation request.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life Insurance
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our discussion, I have confirmed that our services consultant has been in contact with you on even day and also processed your cancelation request.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life Insurance
Best regards,