MN
Maria N
1 reviews | Active since May 2019
03 Mar 2026, 09:14
Clientele ****ming SASSA clients
I do not have a clientele policy myself but I deal with SASSA clients in a financial capacity. I regularly get complaints from SASSA people that smartly dressed clientele agents stand on street corners and ask their ID numbers, promising it is only for an enquiry. This month it was for "special SASSA" policies. Now the poor people find up R470 deducted from their SASSA income. NO PERMISSION WAS GIVEN. NO PROOF OF POLICY was given. They were promised it is only an enquiry if they qualify or not. This is ****ming the most vulnerable in the community. Shame on Clientele. Next time I hear about these people I will put the police on them. this is not the first time I get complaints about this.
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Replies (2)
Clientele Life's replyOfficial
03 Mar 2026, 09:20Dear Maria N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply03 Mar 2026, 09:20
Official
Dear Maria N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
05 Mar 2026, 07:04Dear Maria N,
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for the service you received and for any inconvenience this may have caused you. Beauty Phillips has contacted you and advised on the next steps. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for the service you received and for any inconvenience this may have caused you. Beauty Phillips has contacted you and advised on the next steps. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply05 Mar 2026, 07:04
Official
Dear Maria N,
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for the service you received and for any inconvenience this may have caused you. Beauty Phillips has contacted you and advised on the next steps. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. At the outset we would like to apologise for the service you received and for any inconvenience this may have caused you. Beauty Phillips has contacted you and advised on the next steps. We trust you find this in order and that this matter was resolved to your satisfaction. However, should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct