MN
Mbongeni N
1 reviews | Active since Jul 2016
04 Sept 2025, 10:30
Clientele ****ming pensioners
Please stop ****ming uneducated pensioners and drawing multiple debit orders from their pension money leaving them with nothing to buy their medications. We know you need to make a quick buck but please have a soul and refund people who have no idea why their money is taken
Helpful (0)
Replies (7)0
Replies (7)
Clientele Life's replyOfficial
04 Sept 2025, 10:36Dear Mbongeni N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply04 Sept 2025, 10:36
Official
Dear Mbongeni N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
05 Sept 2025, 09:43Dear Mbongeni N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Clientele Life's reply05 Sept 2025, 09:43
Official
Dear Mbongeni N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
MN
Mbongeni N's updateReviewer Update
14 Sept 2025, 11:55I’d appreciate it if my mom would get her money fully refunded her pension money which she desperately needs for her chronic medications
MN
Mbongeni N's update14 Sept 2025, 11:55
Reviewer Update
I’d appreciate it if my mom would get her money fully refunded her pension money which she desperately needs for her chronic medications
Clientele Life's replyOfficial
15 Sept 2025, 07:38Dear Mbongeni N,
Thank you for raising your concerns and bringing this matter to our attention.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Clientele Life's reply15 Sept 2025, 07:38
Official
Dear Mbongeni N,
Thank you for raising your concerns and bringing this matter to our attention.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
MN
Mbongeni N's updateReviewer Update
22 Sept 2025, 10:36I was given an email of this arbitrator but I have been ignored. No response. Your company is claiming that my mother’s policy was cancelled but refuse to refund the money you stole from her. Please just refund the money you took and stop sending me from pillar to post. Please stop your ********* practices of harassing and dragging elderly people in malls. You are a good legitimate company with a good story to sell. Please sell your products and stop being greedy. Not all of us need funeral policies stop forcing us into buying things we don’t need
MN
Mbongeni N's update22 Sept 2025, 10:36
Reviewer Update
I was given an email of this arbitrator but I have been ignored. No response. Your company is claiming that my mother’s policy was cancelled but refuse to refund the money you stole from her. Please just refund the money you took and stop sending me from pillar to post. Please stop your ********* practices of harassing and dragging elderly people in malls. You are a good legitimate company with a good story to sell. Please sell your products and stop being greedy. Not all of us need funeral policies stop forcing us into buying things we don’t need
MN
Mbongeni N's updateReviewer Update
22 Sept 2025, 10:37Please refund our money
MN
Mbongeni N's update22 Sept 2025, 10:37
Reviewer Update
Please refund our money
Clientele Life's replyOfficial
22 Sept 2025, 10:48Dear Mbongeni N,
Thank you for raising your concerns and bringing this matter to our attention.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Clientele Life's reply22 Sept 2025, 10:48
Official
Dear Mbongeni N,
Thank you for raising your concerns and bringing this matter to our attention.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct