clientele ******, *******, ****mers
on the 31/10/2024 i was at maponya mall just outside picknpay, i was approached by two sales people from clientele perks, who told me that clientele has a rewards program where you earn points by buy from retail stores and restruarents, they did my application via my cellphone, i consent and gave them my authority because i was told that it works like you smart shopper card, on the 27/11/2024 a R150 debit goes of my capitec bank account, am still confused since its a rewards points program, i have since realised that while the sales people where busy on my cellphone they put my details into a R100 voucher nonsense, where you have to pay clientele R150 every month end, why would i sign up to that voucher nonsense, those sales people are kids are still at school or its their first jobs, they are ****ming people using clientele name, i have spent my money trying to get my money back via airtime data and taxi fares, what i really need to know is why is it so hard to give me my money since i didnt use clientele perks R100 vouchers OR coupons, i was ****med ,****, duped into thinking that its a points program while its voucher coupon program, i would never want coupons or vouchers, just give me my money cause i dont have anything that belongs to clientele to me they are just ******, who prey on the poor, their customers service is very poorly ran, when i send emails or calls they never respond nor call back, i feel sorry for those who have invested or have policies with them you will never get your moneyback, they will come up with stories
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Our condolences go out to you and your family on the passing of your brother. According to our records, your query was escalated to the office of the Independent Arbitrator for review.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle. The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
Your query would have already been acknowledged and a date would have been provided by when a response would be sent. Accordingly, a response would either have been provided or can be expected shortly. Should you have any queries, these can be raised directly with the office of the Independent Arbitrator.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Our condolences go out to you and your family on the passing of your brother. According to our records, your query was escalated to the office of the Independent Arbitrator for review.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle. The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
Your query would have already been acknowledged and a date would have been provided by when a response would be sent. Accordingly, a response would either have been provided or can be expected shortly. Should you have any queries, these can be raised directly with the office of the Independent Arbitrator.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life