SN
Sandra N
1 reviews | Active since Jun 2015
12 May 2026, 08:29
CLIENTELE ****MERS
Katlego from Clientele called me stating I won voucher to the value of R2500 snd it was active this month May, which was a damn lie and had to pay R170 or so every month I would receive the voucher of R2500 another lie, these people don't know what they selling, stop deceiving people and ****ming. I canceled only to find out that he **** there were no voucher .
Helpful (0)
Replies (3)0
Replies (3)Clientele Life's replyOfficial
12 May 2026, 08:30Dear Sandra N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's reply12 May 2026, 08:30
Official
Dear Sandra N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
SN
Sandra N's updateReviewer Update
12 May 2026, 17:37A lady calls stating otherwise about the R2500 Vouchers, however the fact of the matter is Katlego said specifically R2500 Vouchers that's the reason I subscribe yo this benefit and I asked if I subscribe would I get theses Vouchers monthly he agreed, so why change your story.
SN
Sandra N's update12 May 2026, 17:37
Reviewer Update
A lady calls stating otherwise about the R2500 Vouchers, however the fact of the matter is Katlego said specifically R2500 Vouchers that's the reason I subscribe yo this benefit and I asked if I subscribe would I get theses Vouchers monthly he agreed, so why change your story.
Clientele Life's replyOfficial
13 May 2026, 09:22Dear Sandra N,
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the policy was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback. Please note that if you are not satisfied with the outcome of the concerns raised, you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the policy was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback. Please note that if you are not satisfied with the outcome of the concerns raised, you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct
Clientele Life's reply13 May 2026, 09:22
Official
Dear Sandra N,
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the policy was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback. Please note that if you are not satisfied with the outcome of the concerns raised, you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
The sales process was reviewed and it was found that the policy was sold correctly and you have also authenticated a Debi-Check mandate. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback. Please note that if you are not satisfied with the outcome of the concerns raised, you can direct your complaint to the office of the Independent Arbitrator. The escalation process has been sent to you. Regards, Market Conduct
