LS
Lucia S
1 reviews | Active since Nov 2024
28 Mar 2025, 09:36
Clientele ****mers
I've requested to cancel my policy but they never canceled it instead they busy debited my account. When you send email they will tell you to call them...Clientele is a **** bunch of ******.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
28 Mar 2025, 12:12Dear Lucia S,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply28 Mar 2025, 12:12
Official
Dear Lucia S,
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
We have forwarded your inquiry to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
08 Apr 2025, 08:15Dear Lucia S At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion on the 31st of March 2025, the necessary feedback was provided and also assisted with the cancellation of the policy. Furthermore, I confirmed that a refund will be processed, and no further debit orders will go through on your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance
Clientele Life's reply08 Apr 2025, 08:15
Official
Dear Lucia S At the outset I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion on the 31st of March 2025, the necessary feedback was provided and also assisted with the cancellation of the policy. Furthermore, I confirmed that a refund will be processed, and no further debit orders will go through on your bank account. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance