1 reviews | Active since Feb 2018
Clientele ****mer
I am very disappointed today with clientele funeral cover. Last week on my way to Pretoria CBD, I met a lady known as Mphumi she works for clientele. She approached me about the funeral policy which I was not interested,so I gave her time to explain her self indeed of doing that we had a different conversation. She asked for my iD number which I gave her I left on my way I received 3 SMS from clientele which I ignore them......Today my bank account was debited for R360,I tried to reverse it, I did work then when to my Branch Bank for help, they managed to stop future debit but could not reverse the amount debited.....So clientele is now ****ming people I did give them my bank account but they managed to access my bank account without my authorization. And also using those lady to sloo us into their trap........please clientele I need my money back
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct