ES
Ebrahim S
1 reviews | Active since Aug 2023
31 Aug 2023, 11:56
CLIENTELE ****MED ME.
Do not! Sign up for anything with these people. I signed up for what I was told was a birthday give away from these people in which I was supposed to receive a R3000 grocery voucher if I won. Then they start debiting my account. I was told I would not be charged, but I'm suddenly being debited for a policy that I don't even have. They have ********ly taken money from me and now refuse to pay my money back. If anyone approaches you from clientele THEY ARE TRYING TO **** YOU
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Replies (5)0
Replies (5)
Clientele Life's replyOfficial
31 Aug 2023, 17:39Dear Ebrahim S
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply31 Aug 2023, 17:39
Official
Dear Ebrahim S
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
ES
Ebrahim S's updateReviewer Update
01 Sept 2023, 08:35Why are you still trying to debit money out of my account?. I have tried to reach you telephonically, via email, and via WhatsApp. Yet you keep trying to take money out of my account. I have not signed up for any policies with you people. I will be reporting you to the south African police service later today. What you are doing is ******** and *******. I intend to put a stop to it.
ES
Ebrahim S's update01 Sept 2023, 08:35
Reviewer Update
Why are you still trying to debit money out of my account?. I have tried to reach you telephonically, via email, and via WhatsApp. Yet you keep trying to take money out of my account. I have not signed up for any policies with you people. I will be reporting you to the south African police service later today. What you are doing is ******** and *******. I intend to put a stop to it.
ES
Ebrahim S's updateReviewer Update
01 Sept 2023, 08:37Why are you still trying to debit money out of my account?. I have tried to reach you telephonically, via email, and via WhatsApp. Yet you keep trying to take money out of my account. I have not signed up for any policies with you people. I will be reporting you to the south African police service later today. What you are doing is ******** and *******. I intend to put a stop to it.
ES
Ebrahim S's update01 Sept 2023, 08:37
Reviewer Update
Why are you still trying to debit money out of my account?. I have tried to reach you telephonically, via email, and via WhatsApp. Yet you keep trying to take money out of my account. I have not signed up for any policies with you people. I will be reporting you to the south African police service later today. What you are doing is ******** and *******. I intend to put a stop to it.
ES
Ebrahim S's updateReviewer Update
01 Sept 2023, 08:37Why are you still trying to debit money out of my account?. I have tried to reach you telephonically, via email, and via WhatsApp. Yet you keep trying to take money out of my account. I have not signed up for any policies with you people. I will be reporting you to the south African police service later today. What you are doing is ******** and *******. I intend to put a stop to it.
ES
Ebrahim S's update01 Sept 2023, 08:37
Reviewer Update
Why are you still trying to debit money out of my account?. I have tried to reach you telephonically, via email, and via WhatsApp. Yet you keep trying to take money out of my account. I have not signed up for any policies with you people. I will be reporting you to the south African police service later today. What you are doing is ******** and *******. I intend to put a stop to it.
Clientele Life's replyOfficial
04 Sept 2023, 17:00 Dear Ebrahim S
Thank you for raising your concerns and bringing this matter to our attention.
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further.
Please provide us with an alternative number or alternatively call the number that was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct
Clientele Life's reply04 Sept 2023, 17:00
Official
Dear Ebrahim S
Thank you for raising your concerns and bringing this matter to our attention.
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have investigated your complaint; however, we attempted to contact you to obtain more details to investigate your matter further.
Please provide us with an alternative number or alternatively call the number that was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct