1 reviews | Active since Jul 2022
Clientele ****med and failed me 😡
I joined Clientele 2017 for Clientele legal plan and investment plan All those years I have been paying my premiums without missing any payment until I missed 1 premium in 2024 March yet on April they debited twice meaning my premiums were up to date all this 8 years I have been paying I have never claimed for any legal action. Now suddenly I lost my job I need them to represent me they told me about that 1 missed payment I had yet they debited twice they only offered telephonically advice instead of representing me then I canceled both my policies yet I received 1 letter for cancelation of legal plan. I also asked to cancel my investment and withdraw my money since I don't want anything to do with Clientele anymore instead of canceling they debits twice and told me they cannot reverse it and they will charge me instead later they sent an email telling me that the premium will increase I only want my money which I invested it's been 3 weeks calling them to cancel and return my money but they are telling me stories. CLIENTELE BRING BACK MY MONEY 😡🤬
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Services Recovery Specialist
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards, Vusumuzi Dlamini Services Recovery Specialist
Kindly note that we have forwarded the number to the investigator and he will be in contact today.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Kindly note that we have forwarded the number to the investigator and he will be in contact today.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life