AV
Andre V
1 reviews | Active since Jul 2012
13 Oct 2021, 07:03
Clientele marketing call
Receiving a marketing call at 04:20 in the morning is not on! Received from number +27 (10) ***. In fact I would like to know how you got hold of my number?
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Replies (2)
Clientele Life's replyOfficial
13 Oct 2021, 09:11Dear Andre V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply13 Oct 2021, 09:11
Official
Dear Andre V
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
13 Oct 2021, 10:07Dear Andre V Thank you for contacting us. As per your request, we have escalated your request to remove your details from our database, however the process may take 24 to 48 for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologise for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply13 Oct 2021, 10:07
Official
Dear Andre V Thank you for contacting us. As per your request, we have escalated your request to remove your details from our database, however the process may take 24 to 48 for your details to be completely removed and for you to no longer receive further communication from our offices. We would like to apologise for the inconvenience this has caused you. Please note that you can also follow the below steps to Opt Out: Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Judith Mboweni
Service Support Specialist
Clientele Life