EB
Esmelinda B

1 reviews | Active since Sept 2018

12 Sept 2018, 06:01

Clientele lying and *****ing clients money

Clientele is the biggest bunch of ***** and *******,first of all misleading the public with their adverti*****ts.You think when you take out a cover with them that you will be covered in a emergency.My husband was admitted to hospital and had to undergo an emergency operation for a bowl opstruction.It was life threathning he was in ICU for 2 days and another 6 days in hospital.Afterwards we send them the claim forms.After a week they rep**** and said the claim was not succesful they will not pay the benefits.That my husband had a hernea problem since 2016.How pathetic, they are eager to take off your payments each month ,sometimes twice a month *****ing our money.But when it comes to a claim they have all sorts of excuses to do a payout.This is ****************.We also have a funeral plan with them.Want to cancel both policies, just in case they wont pay our funerals ,they have to many excuses.Clientele is *****ing people hard earned money to benefit themselves.Totally disgusted with this Company.

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Replies (2)
Clientele Life
Clientele Life's reply14 Sept 2018, 08:10
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Support Specialist

Clientele Life
Clientele Life's reply01 Oct 2018, 08:32
Official

Dear Dawidbooyzen

Thank you for raising your concerns and bringing this matter to our attention.

We confirm that our Claims Administrator attempted to contact your regarding this claim, however was unsuccessful.


Kindly call our call centre for further assistance on this matter.


Kind Regards
Claims Department