LM
Luleka M
1 reviews | Active since Sept 2021
02 Sept 2021, 10:45
Clientele Limited ****
Clientele life is a ****,my mother have been paying for 7years, then last month she submitted a claim. They said she must submit all her docs which she did. Then she waited for her money to be deposited into her account but dololo.instead they cancelled her policy without telling her. She then decided to call them this week and they told her she won't get a cent coz her policy was cancelled. It's a ****. I repeat it's a ****. Be careful people.
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Replies (2)
Clientele Life's replyOfficial
02 Sept 2021, 16:36Dear Luleka M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply02 Sept 2021, 16:36
Official
Dear Luleka M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
03 Sept 2021, 16:06Dear Luleka M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and outlined the reason for the delay in the claim process.
Please be informed that we will assist further upon receipt of the required document and we will discuss further details with the policyholder as explained.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and outlined the reason for the delay in the claim process.
Please be informed that we will assist further upon receipt of the required document and we will discuss further details with the policyholder as explained.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply03 Sept 2021, 16:06
Official
Dear Luleka M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and outlined the reason for the delay in the claim process.
Please be informed that we will assist further upon receipt of the required document and we will discuss further details with the policyholder as explained.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and outlined the reason for the delay in the claim process.
Please be informed that we will assist further upon receipt of the required document and we will discuss further details with the policyholder as explained.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Best regards,