MG
Marthie G
1 reviews | Active since Dec 2021
02 Dec 2021, 15:27
Clientele life ,you are *****ed.
I just received a SMS thanking me for choosing a Clientele life policy. Policy no *** My first premium will be debited by 23 Dec Amount of R250 My problem,I did not apply for a policy ,EVER!!!!! The number this SMS was sent from is *** I tried to contact them through this number,but this number does not exist. The first SMS was to welcome me to Clientele and an address to download their app,to get rewards and view my policy documents Phoning their helpline is of no use ,please help
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Replies (3)
Clientele Life's replyOfficial
02 Dec 2021, 16:29Dear Marthie G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply02 Dec 2021, 16:29
Official
Dear Marthie G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
MG
Marthie G's updateReviewer Update
02 Dec 2021, 16:43Thank you 😡
MG
Marthie G's update02 Dec 2021, 16:43
Reviewer Update
Thank you 😡
Clientele Life's replyOfficial
03 Jan 2022, 14:33Dear Marthie G
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Thandeka Khiba) has been in contact with you to provide you with the necessary feedback. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Thandeka Khiba) has been in contact with you to provide you with the necessary feedback. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply03 Jan 2022, 14:33
Official
Dear Marthie G
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Thandeka Khiba) has been in contact with you to provide you with the necessary feedback. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Thandeka Khiba) has been in contact with you to provide you with the necessary feedback. We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct