SC
Shaun C
1 reviews | Active since May 2019
06 Sept 2021, 15:27
Clientele Life wont stop spam calling me
They won't stop calling me... I AM NOT INTERESTED in a policy, last Friday of August 2021, they called me 9 times a day, and every other day they call me, I am not going to pick up (I can see who phones with my Truecaller) I block them and they call from a different number... PLEASE REMOVE ME FROM YOUR CALL LIST My number is ***
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Replies (2)
Clientele Life's replyOfficial
06 Sept 2021, 15:43Dear Shaun C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply06 Sept 2021, 15:43
Official
Dear Shaun C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
08 Sept 2021, 16:00Dear Shaun C, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Kindly note that you can also follow the below steps to Opt Out: Step 1: Go to www.clientele.co.za and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Kindly note that you can also follow the below steps to Opt Out: Step 1: Go to www.clientele.co.za and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply08 Sept 2021, 16:00
Official
Dear Shaun C, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Kindly note that you can also follow the below steps to Opt Out: Step 1: Go to www.clientele.co.za and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Kindly note that you can also follow the below steps to Opt Out: Step 1: Go to www.clientele.co.za and click on the search button. Step 2: Type in “Opt Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. All our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmsa.org. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life