SA
Shaam A
1 reviews | Active since Sept 2011
05 Mar 2025, 12:46
Clientele life using my details *****ulently
My mobile number is *****ulently associated with a funeral plan policy number ***. I called in as I have not signed up for any product with clientele. Why are you using my number *****ulently!!! This policy also belongs to Mr Zwelinzi Maeidiniso. You consultant refuses to remove my number from your system. How do i know you are not going to debit my account *****ulently. Please remove all my details from your system immediately.
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Replies (2)
Clientele Life's replyOfficial
05 Mar 2025, 14:49Dear Shaam A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply05 Mar 2025, 14:49
Official
Dear Shaam A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
06 Mar 2025, 12:26Dear Shaam Abdullah,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
First and foremost, we want to express our heartfelt regret for any inconvenience and misunderstanding you may have had. We certify that the banking information recorded on this policy is that of the primary life insured and that we have deleted your number from the policy in question.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you.
We trust that you find the above in order; however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
First and foremost, we want to express our heartfelt regret for any inconvenience and misunderstanding you may have had. We certify that the banking information recorded on this policy is that of the primary life insured and that we have deleted your number from the policy in question.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you.
We trust that you find the above in order; however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Clientele Life's reply06 Mar 2025, 12:26
Official
Dear Shaam Abdullah,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
First and foremost, we want to express our heartfelt regret for any inconvenience and misunderstanding you may have had. We certify that the banking information recorded on this policy is that of the primary life insured and that we have deleted your number from the policy in question.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you.
We trust that you find the above in order; however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
First and foremost, we want to express our heartfelt regret for any inconvenience and misunderstanding you may have had. We certify that the banking information recorded on this policy is that of the primary life insured and that we have deleted your number from the policy in question.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you.
We trust that you find the above in order; however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life