1 reviews | Active since Feb 2025
Clientele Life Ultinatum Plan
In 2022 I opened a Clientele policy called Ultinatum plan with an intention to invest through it. Upon an attempt to close it because of affordability as I explained they would not listen to my reason and let me, they instead tried to convince me to take one with less premium. Every agent I spoke to promised to close it only for them to still deduct at the end of the month, after trying to communicate via phone and emails to close it they still continued. This was until I changed bank accounts so they would stop deducting R510 every month, now they still call promising to return my money but they instead promise lies. Every agent calls pretending to "help" get my money back only for them to want to convince me to rejoin their plans. I'm fed and would really appreciate to get back what is mine and totally cut off with this company!!!
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
As per our telephone discussion with the policy owner, we have provided information regarding all the polices she had with us. We have also sent a follow up email to confirm everything. Please check the email and respond as discussed. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
As per our telephone discussion with the policy owner, we have provided information regarding all the polices she had with us. We have also sent a follow up email to confirm everything. Please check the email and respond as discussed. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
