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Prince M

1 reviews | Active since May 2022

25 May 2022, 14:14

Clientele life stole my money.

Clientel sales people convinced to give them my details to see if i will qualify one day when i want to join, then today they took R255.00 from my account. This is ****************, how many old and uneducated people fall for this ****? I want my money back and cancelled from them.

My *** Capitec

0
Replies (2)
Clientele Life
Clientele Life's reply26 May 2022, 08:08
Official
Dear  Prince M,
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation.
      
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply08 Jun 2022, 10:15
Official
Dear  Prince M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us. 
Regards,

Market Conduct