LM
Louisa M

1 reviews | Active since Sept 2011

17 Jul 2025, 09:11

Clientele Life Spam calls, even after asking to be opted out.

If Clientele Life phones me one more time, I am going to take this further!!!

They started phoning me on the 14th of July. From the very first call I told the agent I am not interested.

I have since received 4 additional calls and this morning they are now sending me AVM's!

I am not going to ask again to opt me out! I am not intererested! If this continue, I am going to the regulator!

0
Replies (2)
Clientele Life
Clientele Life's reply17 Jul 2025, 09:19
Official
Dear Louisa M,  

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct

Clientele Life 

 
Clientele Life
Clientele Life's reply18 Jul 2025, 12:03
Official
 
Dear Louisa M,

We acknowledge receipt of your complaint, and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so. 
 
Accordingly, and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever. 
 
We trust you find the above in order, however, should you require any further assistance in this regard, please feel free to contact us again. 

Regards, 

Market Conduct