NM
Ntombenesimilo M

1 reviews | Active since Jun 2021

02 Jun 2021, 23:45

Clientele Life ****

They deducted the Money in my accou account without my Concern, i did not even sign , please help me to get my money back.

0
Replies (2)
Clientele Life
Clientele Life's reply03 Jun 2021, 09:35
Official
Dear Ntombenesimilo N 
 We confirm receipt of the concerns raised.
 
 Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
 Yours sincerely,
 
 Shanitha Hanuman
 Service Support Supervisor
 Clientele Life
Clientele Life
Clientele Life's reply18 Jul 2021, 21:42
Official
Dear Ntombenesimilo N  

We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised.   We would like to apologise for any inconvenience caused in this regard. We trust you find this in order.  However, should you wish to contact us again please do not hesitate to do so. Regards,

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