NM
Nozipho M

1 reviews | Active since Jan 2022

03 Feb 2022, 13:45

Clientele life Rob an Old lady

Clientele life Rob my Old mommy they took money from her Account without telling her,so my ccta called them they said they will pay them after 21 days,why did they take her money when they said she didn't qualify for the police?

0
Replies (2)
Clientele Life
Clientele Life's reply03 Feb 2022, 18:43
Official
 Dear Nozipho M, 
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation.
      
Yours sincerely, 
Lebohang Makhakhe
Service Support Specialist
Clientele Life  
Clientele Life
Clientele Life's reply03 Feb 2022, 19:06
Official
  Dear Nozipho M,
 We confirm that we made contact with you to provide feedback regarding the concerns raised. 
 Kindly note that your policy has been cancelled and your refund will be paid on 25 February 2022. We would like to take this opportunity to apologize for any inconvenience experienced. 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  
Yours sincerely,  Lebohang Makhakhe Service Support Specialist Clientele Life