1 reviews | Active since Dec 2018
Clientele Life promotes *****
At the beginning of October 2018, I was ambushed in a Clientele Life funeral police sales business under the guise of a purported "Multi-Level -Marketing. On realising it, I gave instructions to the person who introduced me not to proceed only after two days. The person chose to ignore my instructions and submit the form for a debit order to start running and indeed it went through. On tracing, I was shocked. (1) The debit order was running regardless on the constant communication that thus should not be done. (2) On further investigation, the bank found out that one of the debit orders was **********ly processed as irreversible as per instructions given by me. This is false. (3) When I contacted the person who introduced me to give me the details of Clientele, he **** to me (in writing) that Clientele would be closed until after the Christmas and New Year holidays. (4) After I complained, Clientele purportedly appointed an investigator who told me that they do not have processes to verify any information provided to them by me and they would not ask the person who introduced me why because they gave a signed form. (5) Clientele would not take any other instructions except if I instruct they to cancel the ********** policy and forfeit the monies collected from my account. (6) Clientele would not cancel the debit order as it has a signed form This is ***** and I do not know whether Clientele is exempted from the Fais Act, Code of Ethical business conduct and Consumer Protection Act.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
