CLIENTELE LIFE PROBABLE A HUGE ****!!

Clientele Life is the worst and most *********** Company I’ve ever dealt with. I’m applying for an Encashment of my Savings and they have been giving me the run around for weeks now. The ask for information in drips and drabs although they already have all my Info. The last request now, is for me to prove that I am the payer of this Policy? After being a policy holder for almost 20 years I am sure that I have been ****MED?This is probably a huge ****!! I’ve been trying to phone them, to no avail!