Clientele Life Poor Service

Clientele Life has given me the worst experience. I joined their funeral policy on the policy on the 31 July and asked that the policy must start debiting end of the 15th of September. When the policy came it was wrongly captured, I sent an email for them to rectify. They never rectified . On the 23rd they debited the premium so I called their office with my airtime to ask why are they debiting money when they have not made corrections to the policy. Their consultant couldn't explain why the information was not amended. That time my surname as the policy holder was wrongly captured. I asked that she cancel the policy and refund my money which she said I cannot get the money back. The premium was R877. So clientele took it and refused to refund me even after I said I am not happy with the service. Fee days later a consultant called me and apologise and ask that we rectify and reinstate the account which we did. On the 27th September they debited R814 in my account which was never explained to me that it will be debited again. I called them at my own expense to ask foe my refund and they again said I don't have a refund with them. Today, 30 September they debited another R877. So in this month of September Clientele took R 2568 from me. I must again call them with my airtime. The service I got from Clientele is the worst experience ever. See me joining clientele ever again, pinch me.