1 reviews | Active since Dec 2021
Clientele Life Policy *****ulent field staff
The clientele field agents are involved in ***** and misrepresentation. On the fourth of March they approached me around church square with a grocery scheme promotion, as they explained their offer they requested to see my Capitec bank card. I slowly grew suspicious and them from coping my details, later I received a call from clientele congratulating me, I immediately told the caller I was not interested in getting a policy with them, this was ignored , went on to issue me with an unsolicited life cover. Sms below: Dear Client, your premium for policy *** was unpaid and may lapse in 60 days. Pay at any PnP, PEP or Shoprite store using Pay@ no ***. Cover resumes once a premium is paid. Remember loyal clients get the Clientele Royalty Programme for free! Regards, Clientele Life. Auth FSP. Twice I have written to them but they chosen to to ignore me after an attempt to *******ly debit my bank account creating bank charges, a penality for insufficient funds, debi-check rules not followed even by the bank
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
Your complaint has been escalated to our Client Services department for further investigation.
We trust you find this in order and should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
Your complaint has been escalated to our Client Services department for further investigation.
We trust you find this in order and should you require further assistance please feel free to contact us.
Regards,
Market Conduct
