KM
Khutso M
1 reviews | Active since Oct 2021
05 Oct 2021, 20:47
Clientele Life Policy Cancel Your policy
Hi I'm Machete khutso I met one of your consultants today he **** to me that he is only sending application to check for me but for it to approve I will receive a call please help me cancel the funeral policy plan I'm not working and can't afford it please ***
Helpful (0)
Replies (7)0
Replies (7)
Clientele Life's replyOfficial
06 Oct 2021, 08:26Dear Khutso M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply06 Oct 2021, 08:26
Official
Dear Khutso M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
KM
Khutso M's updateReviewer Update
06 Oct 2021, 10:09Hi
I'm Machete khutso I met one of your consultants today he **** to me that he is only sending application to check for me but for it to approve I will receive a call please help me cancel the funeral policy plan I'm not working and can't afford it please **********
I'm Machete khutso I met one of your consultants today he **** to me that he is only sending application to check for me but for it to approve I will receive a call please help me cancel the funeral policy plan I'm not working and can't afford it please **********
KM
Khutso M's update06 Oct 2021, 10:09
Reviewer Update
Hi
I'm Machete khutso I met one of your consultants today he **** to me that he is only sending application to check for me but for it to approve I will receive a call please help me cancel the funeral policy plan I'm not working and can't afford it please **********
I'm Machete khutso I met one of your consultants today he **** to me that he is only sending application to check for me but for it to approve I will receive a call please help me cancel the funeral policy plan I'm not working and can't afford it please **********
Clientele Life's replyOfficial
06 Oct 2021, 12:18 Dear Khutso M,
Thank you for raising your concerns and bringing this matter to our attention.
Please be informed that we have contacted you and confirmed that the policy has been successfully cancelled on the 05/10/2021 and no debits are scheduled to go off your account.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
Please be informed that we have contacted you and confirmed that the policy has been successfully cancelled on the 05/10/2021 and no debits are scheduled to go off your account.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply06 Oct 2021, 12:18
Official
Dear Khutso M,
Thank you for raising your concerns and bringing this matter to our attention.
Please be informed that we have contacted you and confirmed that the policy has been successfully cancelled on the 05/10/2021 and no debits are scheduled to go off your account.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
Please be informed that we have contacted you and confirmed that the policy has been successfully cancelled on the 05/10/2021 and no debits are scheduled to go off your account.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
KM
Khutso M's updateReviewer Update
06 Oct 2021, 14:37Thank you
KM
Khutso M's update06 Oct 2021, 14:37
Reviewer Update
Thank you
KM
Khutso M's updateReviewer Update
07 Oct 2021, 13:48The debit order still says active on my capitec app I want to know is it going away because you said in 24-48 hours and now it's way past that time
KM
Khutso M's update07 Oct 2021, 13:48
Reviewer Update
The debit order still says active on my capitec app I want to know is it going away because you said in 24-48 hours and now it's way past that time
KM
Khutso M's updateReviewer Update
07 Oct 2021, 13:49When is it going away
KM
Khutso M's update07 Oct 2021, 13:49
Reviewer Update
When is it going away
Clientele Life's replyOfficial
11 Oct 2021, 12:23Dear Khutso M,
Thank you for your recent contact with Clientele.
Please be informed that the debit order mandate will reflect for a while in your account even though the policy has been cancelled. Kindly confirm with your bank when will be removed from your banking application or how it can be removed if possible as you have cancelled the policy with us.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for your recent contact with Clientele.
Please be informed that the debit order mandate will reflect for a while in your account even though the policy has been cancelled. Kindly confirm with your bank when will be removed from your banking application or how it can be removed if possible as you have cancelled the policy with us.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply11 Oct 2021, 12:23
Official
Dear Khutso M,
Thank you for your recent contact with Clientele.
Please be informed that the debit order mandate will reflect for a while in your account even though the policy has been cancelled. Kindly confirm with your bank when will be removed from your banking application or how it can be removed if possible as you have cancelled the policy with us.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for your recent contact with Clientele.
Please be informed that the debit order mandate will reflect for a while in your account even though the policy has been cancelled. Kindly confirm with your bank when will be removed from your banking application or how it can be removed if possible as you have cancelled the policy with us.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life