1 reviews | Active since Dec 2025
Clientele life perks
Clientele life has a group of individuals at Tsakane Mall promising pensioners that they will get R2500 grocery voucher,only to **** them into opening a policy called clientele perks and debit R170 from their account.
When you want to cancel the policy you are told 5days had lapsed and the policy will deduct. My mom who is 71 yrs did not consent to any debit order it was the gentleman assisting her that was operating her phone to download the clientele app and approve the debit check.
The call centre was the worst that were still trying to convince my mom to continue with the policy so she wouldn’t miss out on the benefits.My mom kept telling her no I want to cancel the policy,until I took the phone and told her we are not interested in their policy we want it cancelled.
It’s a shame how low Clientele is desperate for clients that they target elderly people and misleading them .
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Please kindly provide the policy number linked to the review, for further investigation.
Regards,
Please kindly provide the policy number linked to the review, for further investigation.
Regards,
Thank you for your response.The policy no. ***.
Thank you for your response.The policy no. ***.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards, Market Conduct