NM
Nwabisa M

1 reviews | Active since Apr 2023

28 Apr 2023, 07:11

Clientele Life **** me my money.

I have a bad review about client. One of the guys asked me to give me my personal details and said they are not going to deduct any money from my bank account but now they **** me my R270. What’s worse I did go to Capitec branch to ask them to block anything that’s going to deduct money and they did, but now I just woke up and deducted my last money that I got from the Social relief grant. I’m so angry with Clientele Life, please help me out Peter.

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Replies (7)
NM
Nwabisa M's update28 Apr 2023, 08:45
Reviewer Update
I want my money back from Clientele. Clientele life is a **** mrn, I want my money, I’m so disgusted
NM
Nwabisa M's update28 Apr 2023, 09:01
Reviewer Update
Hello Peter, please do intervene. I’m so stressed. Clientele Life are ****mers
Clientele Life
Clientele Life's reply28 Apr 2023, 09:33
Official
Dear Nwabisa M, 
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
          Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely,  
Lindiwe Mabizela 
Service Support Specialist 
Clientele Life  
NM
Nwabisa M's update28 Apr 2023, 09:35
Reviewer Update
Hello Lindiwe.

Thanks for getting back to me. Can you kindly assist this as soon as possible. Because this is my last money.
NM
Nwabisa M's update28 Apr 2023, 13:51
Reviewer Update
Clientele I’m still waiting for my money
NM
Nwabisa M's update28 Apr 2023, 14:52
Reviewer Update
I want my money Clientele Life😭😭
Clientele Life
Clientele Life's reply02 May 2023, 09:27
Official
Dear Nwabisa M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. You have requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards Market Conduct