BB
Brett Bergström

1 reviews | Active since Feb 2019

27 Feb 2019, 09:38

Clientele life, legal etc

Clientele life, legal, medical. Who else has had constant harassment from this company, I get at least 4 calls a week from them no matter what you say to their call center agents or reply to there sms's they keep on calling and it's the same **** all the time. Then you ask to speak to a supervisor or manager but no one is ever available in a senior position so you can shout at and get your number off their system. Ontop of all that I never have my service provider or any other institution the right to give out my number or to sell my number on a data base for these companies to do cold calling. Try get hold of clientele head office and you end up waisting your time and money trying to get to speak to some one to take your number off their system. As for there agents who flat out lie about how they get your number then lie more saying you contact them via sms to be contacted, would be nice if some one from clientele head office to actually contact me and explain how they have the right to contact me on my corporate private number?? I would have had more choice with them if they did not phone me 4 times a week for the last 5/6 months??

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Replies (2)
Clientele Life
Clientele Life's reply27 Feb 2019, 16:28
Official
 Dear  Brett B
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman

Service Support Supervisor 
Clientele Life
Clientele Life's reply12 Mar 2019, 13:06
Official
 Dear Brett B  We confirm that we contacted you on 01 March 2019 and addressed all raised concerns raised.
 It is important to note that all our data is received from external suppliers.  This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions. 
As per your request we have also removed your details  from our database.  However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.  
We trust you find this in order, however should you require any further assistance please feel free to contact us again. 
 Yours sincerely, 

Shanitha Hanuman 

Service Support Supervisor