AG
Astrid G

1 reviews | Active since Aug 2021

14 Apr 2025, 13:33

Clientele Life kindly stop harassing me on a daily basis

Clientele Life can you PLEASE STOP HARASSING ME EVERY SINGLE DAY,SOMETIMES 3 TIMES A DAY!!!! I AM NOT INTERESTED IN ANYTHING YOU HAVE TO OFFER. THIS IS EXTREMELY IRRITATING!!!!!! I BLOCK ONE NUMBER THEN YOU PHONE ANOTHER NUMBER. STOP HARASSING ME,FIRST THING IN THE MORNING!!!! I NEVER GAVE YOU MY DETAILS ,SURELY YOU SHOULD REALIZE I DON'T WANT YOUR SERVICES IF I KEEP ON HANGING UP ON YOUR AUTOMATED CALLS.

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Replies (2)
Clientele Life
Clientele Life's reply14 Apr 2025, 14:53
Official
Dear  Astrid G, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
        
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
                  
Yours sincerely,  
  
Judith Mboweni
Service Support Specialist
Clientele Life 
 
 
Clientele Life
Clientele Life's reply14 Apr 2025, 15:34
Official
Dear Astrid G, 
 
As per your request, we have removed your details from our database. 
 
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. 
 
Please note that you can also follow the below steps to Opt-Out: 
 
Step 1: Go to https://clientele.co.za/ and scroll down. 
Step 2: Select "Clientele Communications” under "Information" 
Step 3: Follow the prompts to opt-out of receiving marketing content. 
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service
 
We would like to apologize for the inconvenience this has caused you. 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

 Yours sincerely,
  
 Maria Mokhuabane
 Service Support Specialist
 Clientele Life