SM
Surprise M
1 reviews | Active since May 2019
13 May 2019, 23:02
Clientele life is robbing youth money
Their employees asked me to take a survey to see if in future i will qualify to have a funeral cover, but then i received a message that they will take R170 from my account, something we never spoke about nor did i sign anything, i am just a learner how and where will i get the money, Clientele life is totally doing crime, if not please cancel my policy.
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
14 May 2019, 08:22 Dear Surprise M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply14 May 2019, 08:22
Official
Dear Surprise M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
SM
Surprise M's updateReviewer Update
14 May 2019, 16:34Okay i am waiting...
SM
Surprise M's update14 May 2019, 16:34
Reviewer Update
Okay i am waiting...
SM
Surprise M's updateReviewer Update
16 May 2019, 12:26I received a call from a clientele life consultant and she said she is cancelling my unwanted policy, just after talking to her i received two messages saying "policy cancelled as requested" so i believe they heard my cry and attended to it, but i am looking forward to the end of may, thanks clientele, thanks hellopeter
SM
Surprise M's update16 May 2019, 12:26
Reviewer Update
I received a call from a clientele life consultant and she said she is cancelling my unwanted policy, just after talking to her i received two messages saying "policy cancelled as requested" so i believe they heard my cry and attended to it, but i am looking forward to the end of may, thanks clientele, thanks hellopeter
Clientele Life's replyOfficial
12 Jun 2019, 11:22 Dear Surprise M
Thank you for the feedback.
We are glad to hear that the concerns raised have been resolved to your satisfaction.
Should you require further assistance, please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Thank you for the feedback.
We are glad to hear that the concerns raised have been resolved to your satisfaction.
Should you require further assistance, please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life's reply12 Jun 2019, 11:22
Official
Dear Surprise M
Thank you for the feedback.
We are glad to hear that the concerns raised have been resolved to your satisfaction.
Should you require further assistance, please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Thank you for the feedback.
We are glad to hear that the concerns raised have been resolved to your satisfaction.
Should you require further assistance, please do not hesitate to contact us directly.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor