AK
Abongile K

1 reviews | Active since Jan 2024

15 Apr 2024, 15:28

Clientele Life is harassing me

I’m not a client of clientele life, but for the past two weeks they’ve been calling me and when I pick they drop the call. They call me any time of the day and night and they call me every hour. They call me with the number +***. Clientele Life please stop calling me I don’t want your services.

0
Replies (2)
Clientele Life
Clientele Life's reply15 Apr 2024, 15:37
Official
Dear  Abongile K,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
    
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
             
Yours sincerely, 
Judith Mboweni
Service Support Specialist
Clientele Life  
Clientele Life
Clientele Life's reply15 Apr 2024, 15:52
Official
Dear  Abongile K,  As per your request, we have removed your details from our database.  Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt-out by clicking the following link: https://dmasa.org/page/register-opt-out-service  We would like to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
  
Judith Mboweni
Service Support Specialist
Clientele Life