BM
Boiketlo M

1 reviews | Active since May 2022

10 May 2022, 09:01

Clientele life is a ****

I was approached by one of their agents and he told me that I will be sent information to read up about the Ultimate Dignity Plan policy. He signed me up instead and now money is authorized to leave my account, money I do not have. I do not appreciate this , it very disgusting of Clientele to lie to people and **** them, especially people who have always thought highly of them. Please help Peter.

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Replies (2)
Clientele Life
Clientele Life's reply10 May 2022, 12:56
Official
Dear  Boiketlo M 
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life   
Clientele Life
Clientele Life's reply11 May 2022, 14:56
Official
Dear  Boiketlo M  

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction. 

Should you require further assistance please feel free to contact us again. 
Kind regards,
 Market Conduct