ZN
Zandile N

1 reviews | Active since Jul 2023

10 Apr 2026, 15:45

Clientele Life is a ****mer and *****ster

Clientele life are ****mers. I found out just now that they debited my bank account with R430.00 for a policy that I didn't authorise. I called them and they said that there's nothing they can help me with to get my money back. They said that I cannot cancel the policy at that moment. All they can do is to take my number and someone from their office will call me after 48 hours to be able to cancel the policy. What nonsense is that? To think that they open their big mouths on TV to advertise their products while ****ming unsuspecting people, disgusting!

0
Replies (2)
Clientele Life
Clientele Life's reply10 Apr 2026, 15:50
Official
Dear Zandile N,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist. 

Yours sincerely, 

Market Conduct
Clientele Life
Clientele Life's reply13 Apr 2026, 13:54
Official
Dear Zandile N,

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards,

Market Conduct