ST
Siphokazi T
1 reviews | Active since Oct 2025
01 Oct 2025, 15:24
CLIENTELE LIFE IS A ****
I want my money back our arrangement was you guys need to debit on the 25th of each month now you debit at any days whenever I have money on my account I sent you email few months back wanting to cancel my debit order with you guys but you decided to ignore me
Reverse my money back now CLIENTELE IS A ****!!!
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
02 Oct 2025, 07:03Dear Siphokazi T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply02 Oct 2025, 07:03
Official
Dear Siphokazi T,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
02 Oct 2025, 09:37Dear Siphokazi T , We confirm that we have made contact with you to provide feedback regarding the concerns raised. At the outset we would like to apologise for the delay in cancelling your Clientele Perks Plan and for any inconvenience that this may have caused you. As per our telephonic discussion, we have explained our refunds process and confirmed the refunds turn around time.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply02 Oct 2025, 09:37
Official
Dear Siphokazi T , We confirm that we have made contact with you to provide feedback regarding the concerns raised. At the outset we would like to apologise for the delay in cancelling your Clientele Perks Plan and for any inconvenience that this may have caused you. As per our telephonic discussion, we have explained our refunds process and confirmed the refunds turn around time.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
07 Oct 2025, 14:57Dear Siphokazi T , We confirm that we have made contact with you to provide feedback regarding the concerns raised. At the outset we would like to apologise for the delay in paying the refund. As per our telephonic discussion, we have explained our refunds process and confirmed that the refund will be paid -around midday tomorrow. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We profusely apologise for the inconvenience this may have caused you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
We profusely apologise for the inconvenience this may have caused you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply07 Oct 2025, 14:57
Official
Dear Siphokazi T , We confirm that we have made contact with you to provide feedback regarding the concerns raised. At the outset we would like to apologise for the delay in paying the refund. As per our telephonic discussion, we have explained our refunds process and confirmed that the refund will be paid -around midday tomorrow. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We profusely apologise for the inconvenience this may have caused you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
We profusely apologise for the inconvenience this may have caused you.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life