SG
Siphamandla G
1 reviews | Active since Jul 2023
08 Dec 2024, 09:28
clientele life is a ****
Im michael kaweni from east london i have insurance with clientel which i wanted to reverse long time ago called them many times they keep on saying they removed it. But they keep on deducting pls help
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
09 Dec 2024, 08:38Dear Siphamandla G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply09 Dec 2024, 08:38
Official
Dear Siphamandla G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
10 Dec 2024, 10:09Dear Siphamandla G,
We confirm that we made contact with Michael Kaweni to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced.
As per our telephonic discussion with the policy owner we have confirmed that the policy is cancelled and sent the cancellation letter to the email address provided on Hellopeter as per the client’s request.
We have tried make another contact as per telephonic call back request to assist further however there was no contact. Please note that we will assist further with the refund for November and it will be processed within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist
Clientele Life
We confirm that we made contact with Michael Kaweni to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced.
As per our telephonic discussion with the policy owner we have confirmed that the policy is cancelled and sent the cancellation letter to the email address provided on Hellopeter as per the client’s request.
We have tried make another contact as per telephonic call back request to assist further however there was no contact. Please note that we will assist further with the refund for November and it will be processed within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist
Clientele Life
Clientele Life's reply10 Dec 2024, 10:09
Official
Dear Siphamandla G,
We confirm that we made contact with Michael Kaweni to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced.
As per our telephonic discussion with the policy owner we have confirmed that the policy is cancelled and sent the cancellation letter to the email address provided on Hellopeter as per the client’s request.
We have tried make another contact as per telephonic call back request to assist further however there was no contact. Please note that we will assist further with the refund for November and it will be processed within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist
Clientele Life
We confirm that we made contact with Michael Kaweni to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced.
As per our telephonic discussion with the policy owner we have confirmed that the policy is cancelled and sent the cancellation letter to the email address provided on Hellopeter as per the client’s request.
We have tried make another contact as per telephonic call back request to assist further however there was no contact. Please note that we will assist further with the refund for November and it will be processed within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Service Support Specialist
Clientele Life