SG
Siphumeze G

1 reviews | Active since Dec 2024

23 Jan 2025, 19:51

Clientele life is a ****

In 2020 there's this person Simphiwe Hlokomani who is working for IFA under clientele life, he advised me to invest in clientele life and I asked how long is the minimum period you can invest in clientele life and he said 1 year. I told him that I need money so that I can go to school and pay my fees, so I will invest for one year because I wanted to go to school the following year. He promised that everything will be accordingly as long as I will pay in time and no breaks and I did. In 2021 when I had to get my investment money He gave me a cell phone number to call and I was told that the investment period has to be 5 years and above so if I want money they will charge administration fees and more fees they told me and I got even less than amount of money that I have invested.

I reported that but clientele life have never done anything about that, instead they keep on calling wanting me to continue with the investment.

Caliente life and IFA are a huge ****

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Replies (3)
Clientele Life
Clientele Life's reply24 Jan 2025, 09:13
Official
Dear  Siphumeze G, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely, 

 Judith Mboweni
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply24 Jan 2025, 10:55
Official
Dear Siphumeze G,   Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan.  We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success.  Please be informed that we will contact you again to assist you further regarding your complaint.  We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.  Yours sincerely,  Kutlwano Tsoai Service Support Specialist Clientele Life 
Clientele Life
Clientele Life's reply27 Jan 2025, 08:25
Official
Dear Siphumeze Giqwa, 
We confirm that we made contact with you to provide feedback regarding the concerns raised.  Please note that we have explained the policy terms and conditions. Your details have been removed from receiving any telemarketing information.  We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again. 

Yours sincerely,
   
Kutlwano Tsoai
Service Support Specialist
Clientele Life