MM
Meris M

1 reviews | Active since Nov 2024

07 Nov 2024, 15:31

Clientele Life Insurance

Clientele is debating from account and I don't remember joining Clientele life. I want this policy canceled and my funds returned

0
Replies (2)
Clientele Life
Clientele Life's reply07 Nov 2024, 15:39
Official
Dear Meris M,  
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
               
Yours sincerely,

Lindiwe MabizelaService Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply12 Nov 2024, 15:00
Official
Dear Meris M,

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Nobuhle Jantjie has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed.

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards,Market Conduct