1 reviews | Active since May 2024
Clientele Life IFA
May you please remove me from anything related to Clientele or iFA. I was ****MED by your people, who came in, pulled me in, and signed me up to things without my knowledge. All I did was give them my ID and cellphone number, I did not authorise anything. They literally forced their way into having my bank account number, but nothing further than that. Fine. However, today I had R510 removed from my account via a DebiCheck Debit Order. I had no knowledge of this.
1) My first and primary request is a refund of this amount (R510). I cannot seem to dispute this on my standard bank app. Do you even have my signature authorizing this deal? I cannot state this enough, I had NO knowlege of this. I was accosted in town by a couple of hoodlums claiming to work for IFA. They assured me I would have no money drawn from my account.
2) My second request is CANCELLATION of the Ultimate Dignity Plan. NO questions, no pleading. I want it gone. I have NO interest in your policy/funeral plans.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
