EV
Esmaralda V

1 reviews | Active since Mar 2021

13 Dec 2021, 08:32

Clientele Life harrasment calls

I am being harassed by this company with more than 20 calls a day after I completed a questionnaire.

0
Replies (2)
Clientele Life
Clientele Life's reply13 Dec 2021, 08:57
Official
 Dear  Esmaralda V 
We confirm receipt of the concerns raised.
     
Your query has been escalated to the relevant department for investigation.
     
Yours sincerely,

Lindiwe Mabizela 
Service Support Specialist
Clientele Life  
Clientele Life
Clientele Life's reply13 Dec 2021, 14:00
Official
Dear Esmaralda V, Thank you for contacting us.  As per your request, we have escalated your query to our IT Department to remove your details from our database, however, the process may take 24 to 48  hours for your details to be completely removed and for you to no longer receive further communication from our offices.  We would like to apologize for the inconvenience this has caused you.   Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,

Judith Mboweni
Service Support Specialist
Clientele Life