GH
Grant H

1 reviews | Active since Apr 2021

04 May 2021, 13:54

Clientele Life Harassment

I have had over 50 calls from these guys in the last 2 weeks after making it clear that I would never deal with a company like them. This is pure harassment and I would love to know how they got my details in the first place.

Reported them to the National Consumer Commission and would strongly advise anyone from having any dealings with them !

0
Replies (2)
Clientele Life
Clientele Life's reply04 May 2021, 16:15
Official
Dear Grant H
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman
Service Support Supervisor 
Clientele Life
Clientele Life
Clientele Life's reply20 May 2021, 13:01
Official
Dear Grant H  We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,
 
Judith Mboweni
Service Support Specialist
Clientele Life