1 reviews | Active since May 2016

26 Feb 2021, 11:21

Clientele Life Harassment!

This company is now harassing us! 20 calls in 2 days to try and sell cover. The more we say no, the more calls we get. We have blocked number left, right and centre, only to be called from yet ANOTHER number....

0
Replies (2)
Clientele Life
Clientele Life's reply26 Feb 2021, 13:20
Official
Dear  Jane C,
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life
Clientele Life's reply26 Feb 2021, 15:53
Official
Dear  Jane C, 

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
  
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,
  
Siphesihle Rodolo
Service Support Specialist
Clientele Life