MR
Muhammed R

1 reviews | Active since Dec 2019

02 Jun 2021, 19:16

Clientele Life - HARASSMENT

I am tired of receiving spam calls . I get approximately 20 calls a day from this company. They endanger my life as I receive calls from them whilst I am driving. I installed True Caller on my phone in order to block these calls. They call from different numbers all the time. Is there any authority that I can report them to for harassment.

0
Replies (2)
Clientele Life
Clientele Life's reply03 Jun 2021, 09:24
Official
Dear  Muhammed R 
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life
Clientele Life's reply18 Jul 2021, 21:22
Official
Dear  Muhammed R   We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,
 
Judith Mboweni
Service Support Specialist
Clientele Life