GM
Gogo M

1 reviews | Active since Mar 2022

15 Mar 2022, 11:50

CLIENTELE LIFE ********** ACT

Clientele life policy that my belated sister has with them has aggressively ****ed me off that, my belated sister she was a loyal member until her passing this year. She got sick and missed one month premium, I found that out when I was going for claims. What puzzles me is that they saying the policy is ayill active and has never lapses bit right now they are refusing to pay out. My cousin even promised to take them to embarkment and they called to apologize that they will pay, but still today I haven't get anything. My stress is that I have two nieces that my sister lefy with and they all depending in as we have no one but ourself. I'll kindly ask for your assistance in this matter cause I don't have any legal routes to take except y'all. I was refered by a prominent friend whom your services were very helpful for him.

My number is ***

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Replies (2)
Clientele Life
Clientele Life's reply16 Mar 2022, 09:57
Official
Dear  Gogo sibonakaliso M  
We confirm receipt of the concerns raised.
       
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
       
 Yours sincerely,
  
 Shanitha Hanuman 
 Service Support Supervisor 
 Clientele Life  
Clientele Life
Clientele Life's reply16 Mar 2022, 13:23
Official
Dear  Gogo sibonakaliso M   Please note that the complaint lodged was received and the contents noted regarding the concerns raised. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.  Please be informed that we will contact you again to assist you further regarding your complaint.  We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.  Yours sincerely,  Lindiwe Mabizela Service Support Specialist Clientele Life