MP
Mpho P
1 reviews | Active since Jun 2020
28 Mar 2024, 03:24
Clientele life forced debit
Hello my name is mpho pete I am reali not happy with clientele life and their sales people they come to you telling you they will only check you for acceptance next thing they want your banking details then next thing they accept the debit order on your behalf now the amount is debit I can't dispute and stop the the debit order as am unemployed the money that was debited was to buy food
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Replies (3)MP
Mpho P's updateReviewer Update
28 Mar 2024, 03:27What I want is for the cover to be cancelled and money to be returned to my account
MP
Mpho P's update28 Mar 2024, 03:27
Reviewer Update
What I want is for the cover to be cancelled and money to be returned to my account
Clientele Life's replyOfficial
28 Mar 2024, 10:54Dear Mpho O,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply28 Mar 2024, 10:54
Official
Dear Mpho O,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
28 Mar 2024, 14:31 Dear Mpho O,
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Beauty Philips has provided you with feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Beauty Philips has provided you with feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply28 Mar 2024, 14:31
Official
Dear Mpho O,
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Beauty Philips has provided you with feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Beauty Philips has provided you with feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct