TM
Thembelihle M
1 reviews | Active since Dec 2024
09 Aug 2025, 11:49
Clientele Life ****
I posted my issue with them being ****med by their salesperson of R349 which I didn’t authorise and one of the calls I received told me the debit order will be cancelled. However, till today I haven’t received any communication regarding my cancellation of the debit order. I believe it was not cancelled after all.
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Replies (2)
Clientele Life's replyOfficial
11 Aug 2025, 09:45 Dear Thembelihle M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply11 Aug 2025, 09:45
Official
Dear Thembelihle M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
11 Aug 2025, 13:42Dear Thembelihle M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct Department has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
We confirmed that the policy was cancelled by our Investigator , when the complaint was resolved and cancellation of the debit order process was explained
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards ,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct Department has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
We confirmed that the policy was cancelled by our Investigator , when the complaint was resolved and cancellation of the debit order process was explained
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards ,Market Conduct
Clientele Life's reply11 Aug 2025, 13:42
Official
Dear Thembelihle M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct Department has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
We confirmed that the policy was cancelled by our Investigator , when the complaint was resolved and cancellation of the debit order process was explained
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards ,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct Department has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
We confirmed that the policy was cancelled by our Investigator , when the complaint was resolved and cancellation of the debit order process was explained
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards ,Market Conduct