NM
Nox M
1 reviews | Active since Dec 2020
10 Sept 2025, 13:32
Clientele Life door to door agents or promoters are ****mer in disguise
Never allow the door to door guys do a quotation for you. A guy by the name Kelvin came and said he selling and I said no he said he can quickly do a quotation and I allowed him.
He asked for my details and said a sms will come through with the estimation only to see a debit order going through without my knowledge.
I never gave him my phone or card. I did not approve any debit mandate, yet I can't even get my money back because they said it was out of a period of what what.
Clientele life is cheating us.
Helpful (0)
Replies (6)0
Replies (6)
Clientele Life's replyOfficial
10 Sept 2025, 13:54Dear Nox M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply10 Sept 2025, 13:54
Official
Dear Nox M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
11 Sept 2025, 12:34Dear Nox M,
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to sincerely apologize for the unpleasant experience you have had with us and for any inconvenience that this may have caused you.
Kindly note that as per our telephonic discussion, we confirm that the Funeral Policy has been cancelled and a refund will be paid within 24 to 48 business hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Clientele Life
Service Support Specialist
Clientele Life's reply11 Sept 2025, 12:34
Official
Dear Nox M,
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to sincerely apologize for the unpleasant experience you have had with us and for any inconvenience that this may have caused you.
Kindly note that as per our telephonic discussion, we confirm that the Funeral Policy has been cancelled and a refund will be paid within 24 to 48 business hours.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Clientele Life
Service Support Specialist
NM
Nox M's updateReviewer Update
11 Sept 2025, 12:43Thank you so much for the assistance which was quick to be resolved. Thank you Maria if all your consultants were so transparent and clear like you.
Thank you Clientele
Thank you Clientele
NM
Nox M's update11 Sept 2025, 12:43
Reviewer Update
Thank you so much for the assistance which was quick to be resolved. Thank you Maria if all your consultants were so transparent and clear like you.
Thank you Clientele
Thank you Clientele
Clientele Life's replyOfficial
11 Sept 2025, 13:44Dear Nox M, ,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Yours sincerely,
Market Conduct
Clientele Life's reply11 Sept 2025, 13:44
Official
Dear Nox M, ,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Yours sincerely,
Market Conduct
NM
Nox M's updateReviewer Update
12 Sept 2025, 20:12Thank you Thank you
My money has came thru earlier than I expected.
Thank you Clientele
Thank you Maria 😊 🙏
My money has came thru earlier than I expected.
Thank you Clientele
Thank you Maria 😊 🙏
NM
Nox M's update12 Sept 2025, 20:12
Reviewer Update
Thank you Thank you
My money has came thru earlier than I expected.
Thank you Clientele
Thank you Maria 😊 🙏
My money has came thru earlier than I expected.
Thank you Clientele
Thank you Maria 😊 🙏
Clientele Life's replyOfficial
15 Sept 2025, 07:05Dear Nox M, ,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Yours sincerely,
Market Conduct
Clientele Life's reply15 Sept 2025, 07:05
Official
Dear Nox M, ,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Yours sincerely,
Market Conduct