Clientele life doesn't value its clientele.

Oh my goodness. The service at clientele life is so poor. The people at their call centre are so unprofessional and completely rude. My sister just received a call from them asking why she cancelled her hospital plan. As she was trying to explain the agent just started laughing and asked if we know English. As she carried on trying to explain she just dropped the call on her. This is really frustrating because it's not the first time she's had a bad experience with these people. The reason she ended up cancelling her hospital plan was because they **** about paying out for dys spent in the hospital, the next thing they told her that they couldn't pay her the money because she should have been in another hospital and not a hospital of her choice. It is so frustrating how as black South Africans we always get the poorest of service from these giant companies. Its disgusting to have to deal with such bafoonery just because people know that we are used to poor service. Clientele life needs to take peoples issues to great consideration or else they will be out of business. Black people are the majority and are giving their hard earned money to clientele life. They shouldn't have to deal with their incompetence and *****ed ways of doing business. The number this lady called from is ********** Clientele please: Train your staff better, pay out monies agreed on, and remember that transparency is key.