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Mallory M

1 reviews | Active since Jul 2011

15 Feb 2024, 14:56

Clientele Life Direct Marketing.

Please stop with your automated direct marketing. Im on the opt out list and you are calling me twice day. I will never do business with you now(too irritated), but I will keep reviewing you here badly until it stops.

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Replies (4)
Clientele Life
Clientele Life's reply15 Feb 2024, 15:40
Official
Dear Mallory, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
    
Your query has been escalated to the relevant department for investigation.
             
Yours sincerely,
    Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply15 Feb 2024, 16:09
Official
Dear Mallory, As per your request, we have sent a request to remove your details from our database.  Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We would like to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
   
Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
MM
Mallory M's update16 Feb 2024, 12:59
Reviewer Update
Not true, your suppliers do not adhere to the 'Do Not Contact List' as i am on it.
Clientele Life
Clientele Life's reply20 Feb 2024, 10:21
Official
 Dear Mallory, As per your request, we have sent a request to remove your details from our database.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
   
Lindiwe Mabizela
Service Support Team Leader
Clientele Life