jM
juliah M

1 reviews | Active since Jan 2012

27 Jan 2022, 05:18

Clientele Life de*****ing people

I had a policy with Clientele Life. It lapsed because I am now a full time student with no income.

This morning 2 debit orders of R367 went off from my account.

I went to their website and tried to check if there's any policies in my name and there's none.

So basically my money was debited even though I don't have a policy this company.

IWANT MY MONEY BACK!!!!

0
Replies (2)
Clientele Life
Clientele Life's reply27 Jan 2022, 08:28
Official
Dear Juliah M 
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation.
      
Yours sincerely, 
Shanitha Hanuman
Service Support Supervisor
Clientele Life   
Clientele Life
Clientele Life's reply14 Feb 2022, 09:53
Official
Dear Juliah M  

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction. 

Should you require further assistance please feel free to contact us again 
Kind regards,
 Market Conduct Team