TZ
Tinatsei Z
1 reviews | Active since Aug 2026
27 Aug 2026, 13:34
Clientele Life Deductions
Cancelled my policy, and they kept on deducting my account. ****mers then when i call to complain and request a refund, they put you on hold until the phone drops. Their call centre agents know this and they do this on purpose. Reporting them to the Insurance Ombudsman.
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
27 Aug 2026, 14:46Dear Tinatsei Z,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has beeen escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has beeen escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Best regards,
Clientele Life's reply27 Aug 2026, 14:46
Official
Dear Tinatsei Z,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has beeen escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has beeen escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Best regards,
Clientele Life's replyOfficial
31 Aug 2026, 09:28Dear Tinatsei Z, Thank you for raising your concerns with us. We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised.
Furthermore, we confirmed that your Funeral plan was cancelled and explained our refund process; you confirmed that you are now satisfied. We, however, do understand your frustrations and apologize for the inconvenience caused.
We trust you find this in order and that your query has been resolved. However, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Judith Mboweni
Service Support Specialist
Clientele Life
Furthermore, we confirmed that your Funeral plan was cancelled and explained our refund process; you confirmed that you are now satisfied. We, however, do understand your frustrations and apologize for the inconvenience caused.
We trust you find this in order and that your query has been resolved. However, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Judith Mboweni
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply31 Aug 2026, 09:28
Official
Dear Tinatsei Z, Thank you for raising your concerns with us. We confirm that we made contact with you to provide feedback and the way forward regarding the concerns raised.
Furthermore, we confirmed that your Funeral plan was cancelled and explained our refund process; you confirmed that you are now satisfied. We, however, do understand your frustrations and apologize for the inconvenience caused.
We trust you find this in order and that your query has been resolved. However, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Judith Mboweni
Service Support Specialist
Clientele Life
Furthermore, we confirmed that your Funeral plan was cancelled and explained our refund process; you confirmed that you are now satisfied. We, however, do understand your frustrations and apologize for the inconvenience caused.
We trust you find this in order and that your query has been resolved. However, should you wish to contact us again, please do not hesitate to do so. Yours sincerely, Judith Mboweni
Service Support Specialist
Clientele Life
Best regards,